Privacy Policy

Effective Date: 15/09/2023.

1. Introduction:-

Welcome to KeaTel ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our services or visit our website.

2. Information We Collect:-

We may collect the following types of information from you:

Personal Information: This includes your name, contact details, payment information, and other information you provide when booking a stay with us.
Communication Information: We collect information from your communications with us, including emails, messages, and phone calls.
Usage Information: We may collect data about how you use our website, such as your IP address, device type, browser, and pages you visit.
Cookies: We use cookies and similar technologies to collect data about your interactions with our website. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information:-

We use your information for the following purposes:

Booking and Stay: To process your bookings, communicate with you about your stay, and provide you with the services you requested.
Customer Support: To respond to your inquiries, resolve issues, and provide customer support.
Improving Services: To analyze data to improve our services, website, and user experience.
Marketing: With your consent, we may send you promotional emails about our services and special offers.

4. Disclosure of Your Information:-

We may share your personal information with:

Service Providers: We may share data with trusted third-party service providers who assist us in delivering our services, such as payment processors.
Legal Compliance: We may disclose your information when required by law, regulation, or legal process.

5. Data Security:-

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights:-

You have the following rights regarding your personal data:

Access: You can request access to your personal information.
Correction: You can request corrections to your personal data.
Deletion: You can request the deletion of your personal information, subject to legal obligations.

7. Changes to This Privacy Policy:-

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes.

8. Contact Us:-

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at info@keatel.com.

Please note that this template is a general guide and may need to be customized to align with your specific homestay business's practices and applicable privacy laws in your jurisdiction. It's advisable to consult with legal counsel to ensure full compliance with privacy regulations.